WE LISTEN TO YOU
We believe in client-driven innovation. After all, you know your needs better than we do. Since 2010 we have implemented 63 customer suggestions!
Phoenix LTC is the newest and fastest growing LTC med cart company because we are different from what you will find in the market.
POSITIVE CUSTOMER FEEDBACK: 97.8%
Our sales and customer service boast a 97.8% positive feedback on surveys returned. We regard negative surveys as an opportunity to correct and improve. We appreciate it when a client takes time from their busy day to communicate with us.
SHIPPING DATES MET: 98.2%
Phoenix LTC met 98.2% of our committed ship dates in 2013 and 2014. On occasion when we miss a committed ship-date, we contact our client with a status update and make expedited arrangements, if needed, at our expense.