Engineered for Long-Term Value.
A modular cart platform designed for extended lifecycle and reliability.
Phoenix reduces replacement cycles, adapts to changing medication packaging systems, and delivers the consistency and support you can rely on.
Why Phoenix Series Carts
Lower Total Cost of Ownership
Lowest price does not equal lowest cost.
Lower Total Cost of Ownership
Lowest price does not equal lowest cost.
Double to Triple Cart Life Before Replacement
Drive efficiency with greater on-site inventory virtually eliminating duplicate and stat deliveries.
Five Years of Parts. No Unexpected Costs.
Five years of true parts coverage removes unexpected part costs and protects your total cost of ownership.
Up to 16% Lower Cost. Same Capacity.
Deliver the same storage capacity in less space and for less money.
Support You Can Count On
Accountability without Excuses.
Single Point of Accountability from Quote to Delivery
Your Regional Sales Manager leads a dedicated team from quotes through delivery, ensuring accurate configuration, on-time shipment, and seamless customer experience.
Committed Ship Dates with Zero Cost Recovery if We Miss
Committed ship dates, and if we miss, we expedite at no additional charge to you.
24 7 365 North America Based Support
Real, knowledgeable support every hour of every day, with direct access to a team familiar with your operation.
Lowest price does not equal lowest cost.
Double to Triple Cart Life Before Replacement
Drive efficiency with greater on-site inventory virtually eliminating duplicate and stat deliveries.
Five Years of Parts. No Unexpected Costs.
Five years of true parts coverage removes unexpected part costs and protects your total cost of ownership.
Up to 16% Lower Cost. Same Capacity.
Deliver the same storage capacity in less space and for less money.
Accountability without Excuses.
Single Point of Accountability from Quote to Delivery
Your Regional Sales Manager leads a dedicated team from quotes through delivery, ensuring accurate configuration, on-time shipment, and seamless customer experience.
Committed Ship Dates with Zero Cost Recovery if We Miss
Committed ship dates, and if we miss, we expedite at no additional charge to you.
24 7 365 North America Based Support
Real, knowledgeable support every hour of every day, with direct access to a team familiar with your operation.
LONG TERM CARE MED CARTS THAT ARE EASY TO MAINTAIN, EASY TO RESTORE AND EASY TO LOVE
ONE PLATFORM
UNLIMITED OPTIONS
Imagine the ease of maintaining a single cart platform that serves many different markets — from skilled nursing to independent living.
Watch the Video
EXTERIOR FINISHES
Each client requires a finish that will harmonize with the demands and décor of their facility.
NEUTRAL CREME
MANHATTAN WALNUT
CARMINE CHERRY
SALT ASH
eMAR READY
Our carts are reinforced and ready to accept monitor arms on the right side of the cart. We can also pre-drill on the left side upon request.
MONITOR ARM MOUNT KIT
This sturdy low-profile adapter is mounted safely on top, directly to the frame to avoid smacking it into doorframes.
DISPLAY MOUNTING ARM
Single monitor arm extends and retracts, tilts to change reading angles and rotate from landscape to portrait mode.
SECURE NOTEBOOK TRAY
Fully secures laptop in place using adjustable clamps. Ventilation holes allow for additional airflow to prevent overheating.
NOTEBOOK TRAY
This accessory creates an ergonomic workstation for your notebook computer. Open-sided mounting plate with adjustable length knobs accommodates almost any size.
SECURITY SYSTEMS
With multiple locking options and proven security you’re sure to find the system that best fits your needs.
CENTRAL LOCK
This figure-8 exchangeable-core BEST® lock. The cores are removable for lock number management. It is included with Keyless Entry and Proximity Lock as a manual override.
eLOCKs
The Phoenix Electronic Locks (eLOCKs) are programmed with the ability to adjust the auto relock timer using the keypad on the cart, allowing clinicians to focus on patient care as opposed to remembering to lock their cart after use.
SOFTWARE OPTION
Manage user codes by shift, auto relock timing and full audit capability up to 1500 failed or successful entries with our Microsoft Windows based software.
STANDARD FEATURES
At Phoenix LTC you don’t have to spend more to get more
Complimentary Upgrades Include:
Pullout Side Shelf
Provides extra work surface
Best® Narc Lock
For extra security
Three Key Sets
Extra sets of keys
Full Divider System
Adapts to any packaging system imaginable
Precision-Bearing Casters
Nylon construction wears better and operates more quietly
Waste Container
With easy install hang holes
Adjustable Dividers
Adaptable to almost any type of packaging.
Full Height Drawer Pans
Ensures nothing falls out of the drawers
Bulk Drawer Quad Slides
Extra support for heavy bulk items
Locks – 5 years
Drawer Glides – 5 Years
Caster – 5 Years
Tops – 5 years
Handles – LIFETIME
Lower Total Cost of Ownership
Lowest price does not equal lowest cost.
Adaptable by Design
- Built to adjust as your medication programs evolve
- Medication packaging systems change
- Census changes
- Regulatory expectations change
- Phoenix carts are built on a reconfigurable platform that adapts without requiring full replacement
- Flexible drawer configurations
- Adjustable divider systems
- Modular component design
- Panel-level replaceability
- When your workflow evolves, your cart should evolve with it
- Reducing forced replacement reduces repeat capital spend
Built to Last
- Restore. Don’t replace.
- Most carts are replaced because of exterior wear — not structural failure.
- Phoenix carts are engineered with fully restorable components, allowing exterior panels and high-wear elements to be replaced individually.
- This means:
- Extended service life
- Reduced capital replacement cycles
- Lower long-term cost per year of use
- Greater return on investment
- Longevity isn’t an accident
- It’s engineered into the platform
Protected with Confidence
- 5-Year No-Nonsense Warranty
- A strong product should be backed by a strong warranty.
- Phoenix carts include a 5-Year No-Nonsense Warranty with true bumper-to-bumper coverage — no carve-outs, no hidden exclusions.
- That means:
- Predictable service expectations
- Reduced unexpected repair expenses
- Greater budget stability
- Confidence in performance starts with confidence in coverage
- More Capacity. Smaller Footprint.
- Maximize space without compromising workflow.
- Space is limited in long-term care.
- Phoenix carts are designed to maximize internal med package capacity while maintaining a compact footprint that supports:
- Easier hallway navigation
- Improved maneuverability during med pass
- Reduced obstruction in resident environments
- Greater capacity in less space means improved efficiency without expanding physical footprint.
The Long-Term Financial Advantage
- When evaluated over 5–10 years, the difference becomes clear:
- Fewer full-cart replacements
- Reduced cosmetic obsolescence
- Lower maintenance unpredictability
- Adaptability without reinvestment
- Total cost of ownership isn’t about cutting corners.
It’s about engineering smarter from the start.
Built Specifically for Long-Term Care
- Phoenix carts are purpose-built for:
- Skilled Nursing Facilities
- Assisted Living Communities
- Memory Care Environments
- Not adapted from hospital platforms
- Designed around the realities of long-term care
Ready to Evaluate the True Cost?
- If you’re comparing medication cart systems, evaluate more than purchase price
- Evaluate lifecycle
- Evaluate adaptability
- Evaluate long-term capital protection
Support You Can Count On
Accountability without Excuses
Accountability Without Excuses
- In long-term care and pharmacy operations, equipment delays and service gaps don’t just cause inconvenience — they create stress, disrupt workflows, and put your reputation on the line.
- That’s why our approach to medical cart support is built around one simple principle: we own the outcome.
- When you partner with Phoenix, you’re not just buying medication carts. You’re gaining a team committed to reliability, responsiveness, and clear accountability from day one.
Reliability You Can Count On
- Committed Ship Dates. Real Accountability.
- In healthcare, timing matters.
- We provide clear, committed ship dates for your medication carts and parts. And if we miss? We expedite at no additional charge. No fine print. No finger pointing.
- You shouldn’t have to build contingency plans around your vendor.
24/7/365 Support — From Real People
- Healthcare doesn’t shut down — and neither do we.
- Our 24/7 medical equipment support connects you to real people who know your account, your configuration, and your urgency. No ticket limbo. No automated loops. No repeating your story five times.
- When something impacts medication pass or pharmacy operations, you need answers immediately — not tomorrow morning.
One Team. One Call.
- You won’t be transferred across departments.
- Your Regional Sales Manager owns your experience from order to delivery — ensuring the right carts, right parts, and right configurations ship on time. Clear communication. Defined ownership. No internal confusion spilling over onto your team.
- When accountability is centralized, problems get solved faster.
Accountability in Action
- When something needs attention, we address it promptly.
- Clear ownership. Steady communication. Efficient resolution.
- We don’t hide behind policies or redirect responsibility. If there’s an issue, we step in, engage the right resources, and stay with it until it’s resolved.
- Because in long-term care, unresolved problems don’t just linger — they compound.
Why This Matters to You
- As a Director of Nursing, Pharmacy Owner, COO, or Operations Leader, your priorities are clear:
- Protect patient safety
- Maintain regulatory compliance
- Control costs
- Keep medication passes running smoothly
- Avoid unnecessary stress
The wrong vendor adds friction
- The right partner removes it.
- Our support model is designed to reduce operational risk, protect your timeline, and give you confidence that when something needs attention, it gets handled — completely.
- That peace of mind has value.
The Bottom Line
- Lowest price does not equal lowest cost.
- Delays, miscommunication, slow response, and lack of ownership create hidden operational expenses that never show up on an invoice — but always show up in your day.
- We eliminate those hidden costs through reliability, real-time support, and clear accountability.
- That’s what support you can count on looks like.
Ready to Experience a Different Standard of Support?
Let’s talk about your current challenges and how Phoenix can simplify your medical cart operations.
Engineered for Long-Term Care. Designed to Adapt.
- Not a model. A platform.
- The Phoenix Series is a fully reconfigurable medication cart system built specifically for long-term care and pharmacy environments. Every cart begins with the same engineered foundation; designed to evolve with your packaging systems, and your facilities.
- While others sell static products, Phoenix delivers a configurable system built for longevity.
One Platform. Multiple Heights. Unlimited Flexibility.
- Four Standard Height Options
Two Low Profile Options
Multiple Drawer Configurations - Whether you operate multidose cards, strip packaging, punch cards, or mixed systems, Phoenix carts are designed to support your process, not restrict it.
- As your operation changes, your cart doesn’t become obsolete.
Finish Systems That Extend Service Life
The Restorable Solution™
- Phoenix finish systems are engineered for panel-level replacement. Instead of replacing an entire cart due to cosmetic wear or design updates, exterior panels can be restored, protecting your capital investment and extending usable life.
- Lower replacement frequency. Smarter long-term ownership.
Classic Crème
- Commercial-grade powder-coated steel in a clean, clinical finish. Durable, timeless, and built for heavy daily use.
Haven Color Collection
Woodgrain Laminated Aluminum Panels
- Bring warmth and residential character to care environments without sacrificing durability or cleanability.
- Available in:
- Salt Ash
- Manhattan Walnut
- Carmine Cherry
- All finishes integrate seamlessly with The Restorable Solution™ system.
Security Configured to Your Environment
Medication security requirements vary. Your cart should reflect that.
- Phoenix supports a full range of locking options from traditional key systems to our integrated eLOCK electronic access system, allowing you to choose the right level of control, compliance, and convenience.
- For facilities seeking electronic access with software management capability, eLOCK provides secure credential-based control and user visibility while maintaining efficient med pass workflow.
Built-In Durability. Not Optional Upgrades.
- Essential performance features come standard.
- No stripped-down base models.
No mandatory add-ons just to meet clinical demands. - Every Phoenix cart is built for real-world med pass conditions and heavy daily use.
Built for the Reality of the LTC Med Pass Routine
Phoenix Series carts are engineered to:
- Maximize medication capacity within a smaller footprint by using internal space more efficiently to support a smooth med pass routine.
- This is not a commodity cart line.
It is a smarter use of space and a long-term equipment strategy.
Build Your Configuration
The Phoenix Series offers a wide range of thoughtfully preconfigured cart models built around the most common long term care medication systems.
For operations with unique requirements, we also custom configure carts to align precisely with your packaging, capacity, and workflow preferences.