News & Articles

PHOENIX, AZ – June 17, 2025 - Phoenix, a Bergmann Group company, is proud to announce the achievement of SOC 2 Type 2 compliance in accordance with the American Institute of Certified Public Accountants (AICPA) standards for SOC for Service Organizations, also known as SSAE 18. This certification with an unqualified opinion validates our commitment to enterprise-level security for customer data and marks a significant milestone in our journey to provide the highest level of security and trust to our clients.

Medication errors are among the most devastating problems within a hospital’s budget. It could mean extended stays, additional treatments, and potential liability claims. Considering the difficulties, it’s clear why making data-driven pharmacy management is imperative to both patient safety and budget constraints.

It's no secret that technological advancement is reshaping healthcare. Pharmacy technicians are at a pivotal intersection of tradition and innovation. Integrating automation and AI in pharmacy settings is changing workflows and transforming the role of pharmacy technicians. Often, that means evolving challenges for essential healthcare professionals. But this unique time also means more opportunities than ever.

Discover how AI transforms pharmacies with advanced medication management, real-time monitoring, and predictive analytics. Learn how it supports healthcare professionals, boosts efficiency, and enhances patient care—without replacing jobs.

As the year comes to a close, we want to extend our heartfelt gratitude to our clients, team, and partners for your continued support and invaluable feedback. This year has been one of growth, success, and new opportunities to enhance our ability to help you provide outstanding service to your clients.

You already know that our medication management solutions are the best on the market, but maybe you don’t know one of the secrets to our success. We think it’s a pretty important aspect of our business, as it contributes to how we go about our day-to-day operations and how we view our valued customers. In this newsletter, you’ll find out another reason why Phoenix LTC continues to grow, and our customer service and tech support teams are tops in the industry. Also, there are some extra advantages you’ll enjoy when you partner with a company like ours. Be sure to check out the section about our eLOCK carts, too, and learn some of the considerations to keep in mind when looking into adding them to your cart fleet.