We Are Family!
As the year comes to a close, we want to extend our heartfelt gratitude to our clients, team, and partners for your continued support and invaluable feedback. This year has been one of growth, success, and new opportunities to enhance our ability to help you provide outstanding service to your clients.
In this newsletter, we highlight what makes Phoenix unique and exceptional in the medication management solutions sector of healthcare. We take great pride in our innovation and unwavering commitment to customer service.
Finally, on behalf of everyone at Phoenix, I would like to wish you and your loved ones a happy and safe holiday season and a prosperous new year!
Phoenix Delivers the Best Long-Term Value for Your Investment
A partner is more than a vendor, and we believe good partners look out for the long-term interests of others. When you partner with us, you not only get our industry-leading products at great prices, but you get our support team and care as well.
Small expenses here and there can add up to a big expense overall. You don’t have to worry about that with our 5-Year No Nonsense Warranty! All of the mechanical parts on our carts including the locks, casters, and slides are covered for five years. This means you will never pay for a part due to defect or early wear.
Extending the life of an asset is another way we are looking out for you and make a great partner. Our carts are designed to be restored easily and quickly with just three simple hand tools. Also, our Prime PARTnership Pricing Program makes it affordable to completely restore Phoenix carts to use again and again.
Look no further than Phoenix LTC for the highest quality medication management solutions and best value for your investment. We are also known for having the most devoted team members, and both our customers and staff appreciate our small-company atmosphere while benefitting greatly from our big-company partnering. We have set the new standard of excellence in the medication management solutions industry!
Advantage Phoenix!
We recognize that today’s healthcare environment has fewer resources and greater demands than ever before. Facilities deal with long task lists to complete while striving to provide the best patient care. At Phoenix, we are doing our part to help you by making your experience with us smooth, easy, and pleasant. Check out these benefits that set us apart:
1. No Forced Upgrades:
Phoenix has many clients who have been with us for years and years…. And if their existing medication dispensing system still meets their current needs, unlike some other vendors, we do not have “end-of-life” a system, but rather offer economical upgrades to keep serving them.
2. Easy Location Change:
When you need to move a medication dispensing system from one location to another, it’s simple – all you need to do is change the User ID and Password. Some other brands require pulling out the hard drive, but we don’t!
3. Over The Air Software Upgrade:
It’s easy, fast, and convenient to upgrade software because it is cloud-based, so all upgrades are done over the air.
4. Inventory and Committed Ship Date:
Phoenix keeps a large inventory of parts and accessories on-hand. When you place an order, you will be provided with an ironclad and fast shipping date, so you know when to expect your order and can plan accordingly.
Phoenix combines industry-leading customer service with advanced product features to help facilities like yours tackle the challenges of today’s healthcare system while preparing for the future. You know you’ve made the right choice with Phoenix when equipment replacements aren’t forced, location changes and software upgrades are simple and straightforward, and your medication dispensing system arrives at your facility on time!
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Our medication management solutions, our staff, and our 24/7/365 urgent support team are here to make your experience extraordinary, safe, and smooth
