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PHOENIX, AZ – June 17, 2025 - Phoenix, a Bergmann Group company, is proud to announce the achievement of SOC 2 Type 2 compliance in accordance with the American Institute of Certified Public Accountants (AICPA) standards for SOC for Service Organizations, also known as SSAE 18. This certification with an unqualified opinion validates our commitment to enterprise-level security for customer data and marks a significant milestone in our journey to provide the highest level of security and trust to our clients.

Medication errors are among the most devastating problems within a hospital’s budget. It could mean extended stays, additional treatments, and potential liability claims. Considering the difficulties, it’s clear why making data-driven pharmacy management is imperative to both patient safety and budget constraints.

It's no secret that technological advancement is reshaping healthcare. Pharmacy technicians are at a pivotal intersection of tradition and innovation. Integrating automation and AI in pharmacy settings is changing workflows and transforming the role of pharmacy technicians. Often, that means evolving challenges for essential healthcare professionals. But this unique time also means more opportunities than ever.

Discover how AI transforms pharmacies with advanced medication management, real-time monitoring, and predictive analytics. Learn how it supports healthcare professionals, boosts efficiency, and enhances patient care—without replacing jobs.

As the year comes to a close, we want to extend our heartfelt gratitude to our clients, team, and partners for your continued support and invaluable feedback. This year has been one of growth, success, and new opportunities to enhance our ability to help you provide outstanding service to your clients.

You already know that our medication management solutions are the best on the market, but maybe you don’t know one of the secrets to our success. We think it’s a pretty important aspect of our business, as it contributes to how we go about our day-to-day operations and how we view our valued customers. In this newsletter, you’ll find out another reason why Phoenix LTC continues to grow, and our customer service and tech support teams are tops in the industry. Also, there are some extra advantages you’ll enjoy when you partner with a company like ours. Be sure to check out the section about our eLOCK carts, too, and learn some of the considerations to keep in mind when looking into adding them to your cart fleet.

Our medication management solutions serve many different markets — from skilled nursing to independent living. We are now one of the most prominent providers of premier medication management solutions in North America! In the following article, we are sharing a few facts about Phoenix that you might not have known. Please continue reading to learn why pharmacies all over North America love partnering with us.

Wow! That happened fast! We are already in the middle of the holiday season. Can you believe it?! Time flies when you are busy, right? That is what Phoenix has been up to – staying BUSY customizing, building, and shipping you the best medication carts on the market! 2023 has been another record-breaking sales year, and the Phoenix team understands that our clients are the reason we celebrate an additional year of growth in our business. I believe I speak for each team member when I state how much we appreciate you for trusting us with your medication dispensing needs.

Third Quarter Updates Welcome to our third quarter newsletter! We hope you’re finding value in our quarterly newsletters! In this edition, we share news about our exciting expansion into Canada, introduce Bruce Smith, and share some ideas to support memory care with your residents. What would you like to see in our future newsletters? Let us know here! A Patient Needs This Med… STAT! The term “STAT” is very familiar in our industry, as it’s the official term for urgent prescriptions. The word ‘STAT’ comes from the Latin word “STATim” which translates to “immediately” and it means that the order should be prioritized first as it is needed urgently. A STAT medication order should generally be administered within 30 minutes of it being ordered. The word “STAT” takes less time to say than “right now”. It’s shorter, only [...]

The term "STAT" is very familiar in our industry, as it’s the official term for urgent prescriptions. The word 'STAT' comes from the Latin word "STATim" which translates to "immediately" and it means that the order should be prioritized first as it is needed urgently. A STAT medication order should generally be administered within 30 minutes of it being ordered.    The word "STAT" takes less time to say than "right now". It’s shorter, only one syllable, and in urgent and life-threatening circumstances, communication needs to happen extremely quickly.   In the medical world, “STAT” became known as a need for urgency and can’t be misunderstood when compared to terms like "hurry" or "do it now". In situations when “STAT” is required, it’s very important to convey the message as quickly as possible without any doubt.   There's also a time difference between "STAT" and "right now”. While they're very similar, "STAT" [...]